Fresno Building Healthy Communities does not discriminate based on race, color, religion, origin, gender, national origin, age, marital status, military service, disability, or sexual orientation. Reasonable accommodation may be provided upon request. All applicants tentatively selected for this position will be required to pass a background screening and may be required to submit to tests to screen for illegal drug and alcohol use before employment.

Receptionist

Status: Full-Time, Non-Exempt | Reports to: Director of Operations | Salary: Starts at $27.00/hour + Benefits | Deadline: Open until filled

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Position Description

Under the direct supervision of the Director of Operations, the Receptionist provides a wide range of administrative and clerical support duties to facilitate the efficient operation of Fresno BHC and is the first point of contact for guests and callers. The Receptionist is vital to the everyday operations of Fresno BHC and is responsible for keeping the premises presentable, coordinating calendars, in office meetings and conferences, managing supplies, coordinating mailings, and acts as a resource to staff. The Receptionist interacts with a diverse group of visitors, callers, and internal contacts and is expected to plan, prioritize, and organize competing priorities.

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Responsibilities

Complete a broad variety of administrative tasks and clerical tasks including, but not limited to:

Greet and welcome guests, answer phones in a polite and professional manner, promptly answering
inquiries or direct callers/guests to staff qualified to provide answers.
Coordinate with the Director of Operations to ensure coverage of phones and front desk during
business hours.
Perform routine clerical and administrative work, including processing mail, filing, classifying, and
indexing records, typing, copying, binding, scanning, proofreading, etc.
Develop and maintain working relationships with Fresno BHC business and residential neighbors and
occupants.
Ensure neatness of reception area, entryway, lobby, parking lot, building perimeter, conference
rooms, breakroom, storage locker, and shared spaces, etc.
Maintain office security by following safety procedures and controlling access via the reception desk
(monitor logbook, issue visitor badges, etc.).
Assist with coordination of meetings in Fresno BHC’s conference rooms, including scheduling, setting
up conference calls, arranging tables and chairs, ordering, and receiving catering deliveries, and
cleaning up after events.
Maintain internal directories and mailing lists for vendors and service providers.
Maintain inventory of office supplies; including tracking and notifying appropriate staff when items
are becoming low, broken, or have gone missing.
Receive deliveries, verify correctness of delivery and stock supplies.
Update calendars and schedule meetings.
Ensure that printers are in working order and are stocked with paper and toner daily; order new toner
when needed.
Balance conflicting priorities in order to manage workflow, ensure the completion of essential tasks,
and meet critical deadlines.
Research, prioritize, and follow up on incoming issues and concerns, including those of a sensitive or
confidential nature, determine appropriate course of action, referral, or response.
Maintain an organized system of tracking, monitoring, and prioritizing tasks.
Take on assigned tasks to support the overall work and mission of Fresno BHC.
Travel as needed.
Other duties as assigned.

Requirements

The Receptionist must be a master multi-tasker with excellent communication skills and an upbeat attitude. The Administrative Assistant must be professional, polite, and attentive while also being accurate. They should always be prepared and responsive, willing to meet each challenge directly. Must be comfortable with computers, general office tasks, and excel at both verbal and written communication. Most importantly, the Receptionist should have a genuine desire to meet the needs of others.

Must possess a high school diploma or GED equivalent and at least 1 year of experience performing administrative and/or clerical functions, preferably in a non-profit organization.

Must possess a valid California Driver’s License and verifiable automobile insurance and have the use of a reasonably reliable automobile for use on the job, ability to pass background checks including LiveScan fingerprinting and must be able to occasionally lift up to 40 pounds.

NOTE: The above statements are intended to describe the general nature and level of work being performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements, which may change from time to time based on business needs. When appropriate, reasonable accommodations may be made to enable individuals with disabilities to perform essential functions of the job, so long as those accommodations do not create an undue hardship for the organization. However, regular attendance and promptness are considered part of each employee’s essential job functions.

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